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Multiple Choice

Which form is used when tracking corrective actions?

Focusing on how to manage problems through corrective actions, you want a form that specifically records what happened, why it happened (root cause), what needs to be done to fix it, who is responsible, target completion dates, and how you’ll verify the fix works. Qa 14 is the form designated in this QA system for documenting and tracking corrective actions, so it’s the right tool to use to assign tasks, monitor progress, and confirm effectiveness. The other forms are used for different QA processes—such as documenting nonconformances, preventive actions, or audit findings—so they aren’t the proper choice for tracking corrective actions.

Focusing on how to manage problems through corrective actions, you want a form that specifically records what happened, why it happened (root cause), what needs to be done to fix it, who is responsible, target completion dates, and how you’ll verify the fix works. Qa 14 is the form designated in this QA system for documenting and tracking corrective actions, so it’s the right tool to use to assign tasks, monitor progress, and confirm effectiveness. The other forms are used for different QA processes—such as documenting nonconformances, preventive actions, or audit findings—so they aren’t the proper choice for tracking corrective actions.